Your primary care doctor may be more than just a doctor. Over time, he or she may learn the nuances of your medical history, your response to medications, your personality, your lifestyle and your treatment preferences.
That intimate knowledge can make a big difference to your health. Studies show that when people’s access to primary care doctors improves, their risk of dying of cancer, heart disease and strokes declines.
“Primary care doctors help you move through the continuum of life,” said Dr. Efrem Castillo, chief medical officer of UnitedHealthcare Medicare & Retirement, who practiced as a primary care doctor for 20 years. “As we get older, our needs change and our functional ability changes. It’s nice to have someone who knows you guide you through the health care system as that happens.”
Here are 10 tips on how to choose a primary care doctor.
- Ask around.
- Map it out.
- Make sure you’ve got coverage.
- Do a quality check.
You can use the Physician Compare tool on Medicare.gov to see if your doctor has participated in any activities that indicate he or she provides high-quality care. You may also check to see whether your doctor is board-certified through the Certification Matters site, which the American Board of Medical Specialties maintains. Board-certified primary care doctors have not only met the licensing requirements of their states, but also passed comprehensive exams in internal medicine. Doctors also have to keep up with the latest developments in their fields to maintain their certification.
- Place a cold call.
“You can tell a lot by the phone etiquette of the office staff,” Castillo said. “Ask if they’re taking new patients and see how they answer. If they say, ‘The next appointment is in 90 days, have a great day,’ that’s a lot different than saying, ‘He’s really busy, and we always make time for existing patients, so it might take us some time to fit a new patient in.’”
- Ask about logistics…and consider scheduling an in-person meeting.
When he was in practice, Castillo said some patients would ask for quick in-person conversations before making an appointment. Not all doctors will be able to accommodate such requests, but it doesn’t hurt to ask.
- Keep your needs in mind.
“Some primary care doctors are really good at sports medicine, but if you’re not a serious athlete in your senior years, that may not be helpful to you,” Castillo said. “Some doctors, on the other hand, may have a special interest in diabetes care or have a large population of diabetics in their practice. Those are things to ask when you call.”
And if you have multiple complex medical issues, you may benefit from seeing a geriatrician, Castillo said. Geriatricians specialize in the care of older patients.
- Look at the bigger picture.
If your doctor’s outlook on patient care meshes nicely with your preferences, you may be more likely to follow his or her recommendations in between appointments. So take this into consideration when deciding whether to stick with a doctor following your first appointment.
- Avoid culture shock.
“In some cultures, it’s very easy to joke around, and in other cultures, that is just not the way you do things,” Castillo said. “It’s important that your doctor is culturally aware.”
- Trust your gut.
The American Academy of Family Physicians recommends that after your first appointment, you ask yourself the following questions:
- Do you feel at ease with this doctor?
- Did you have enough time to ask questions?
- Did he or she answer all your questions?
- Did he or she explain things in a way you understood?
“You should be comfortable with your primary care doctor,” Castillo said. “It’s really about what you expect and need. It’s okay to say, ‘This person is not the right fit for me.’”
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